A report conducted by Phillips Lighting has named Singapore, London and Barcelona as the world’s best smart cities. The comprehensive study examined the drivers and hurdles presented by local authorities that are considering implementing smart city programs into their respective cities.

US telecommunications colossus T-Mobile has taken the decision to implement AI into its customer care system in a bid to resolve a number of issues it is currently having with its customer service. The new customer care tool deployed by the US operator has been specifically designed to speed resolution of complex problems by applying Artificial Intelligence.