Saudi Cabinet approves the establishment of Digital Government Authority (DGA). This shows the Kingdom’s commitment to becoming a leading digital economy.
By establishing the Digital Government Authority, new horizons in digital government services will be opened to enrich the citizen's experience through proactive and integrated digital services. In addition, it will be improving government digital business models, maximizing the return on investments (ROI), and developing the talent of government employees, according to Abdullah Alswaha, Minister of Communications and Information Technology, and Chairman of the National Digital Transformation Unit.
The authority is responsible for building the national capabilities specialized in digital government to adopt and enable modern technologies such as the cloud. It will also adopt policies related to the authority’s activities, plans, programs, and projects necessary for its implementation, in order to enhance the overall e-government experience and raise the level of quality and efficiency of digital services.
In a previously held virtual meeting organized by the Saudi Ministry of Communications and Information Technology (MCIT), e-government experts agreed upon that the fundamental objective of e-government is to offer public services to citizens in an efficient, real-time, transparent, secure, and cost-effective manner.
Hence, in the journey of digital transformation, governments need to pay great attention to cybersecurity, resilience, incident response, awareness, and business continuity practices to provide uninterrupted and secure e-services within their communities.